Policies

All special orders are non-cancellable upon receipt of deposit with balance due on or before delivery. Balance if paid by credit card must be done so by presenting credit card at store location. If final payment will be made by check a check may be dropped of before delivery at the store or given to the driver at the time of delivery. No merchandise will be left in any residence without being paid in full.

We do not charge additional for use of credit cards we do however reserve the right to charge additional if the client returns stock merchandise within 24 hours of taking it out of the store. There will be a 10% restocking fee for any returned merchandise unless otherwise authorized by the owner, Sharon Gorie. She and she alone is the only person authorize to accept returned merchandise and credit accounts.

Dramatic Décor charges $50.00 for any returned checks. We require proof of identification with each check. Any returned check over $1500.00 is subject to prosecution by law if not paid within 48 hours. Dramatic Décor will only accept a cashier’s check for the amount of the returned check plus all bank fees and penalties. If account is not paid the matter can and will be turned over to The Martin County Sheriff’s Department, Stuart, Florida.

Clearance Items and sale items are not returnable or cancellable.

Dramatic Décor reserves the right to inspect and repair any damaged items delivered before replacing. If the item is off the showroom floor and is a clearance or sale item it is considered an “As Is” item and was sold to the client at a discount. When Merchandise is delivered into a clients home and the delivery copy is signed by the client he or she is accepting the merchandise in good condition and signing off as such. Dramatic Décor will honor all Manufacturer Warranties on New Merchandise not off the showroom floor items. Be advised that all manufactures have different warranties and you can be provided with those warranties at the time of purchase upon request.